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Shipping & Return Policy

Shipping Policy

If the customer simply wants to return a product without any legitimate issues with the product itself, the customer would be responsible for the return shipping fees. However, if the item you received was damaged or incorrect item, then the Supplier pays for the shipping fees.

Return Policy

Bassitude Clothing Company and Suppliers offer a 14-day return policy for all products ordered on our website. This means that Suppliers are required to accept returns up to 14 days AFTER the product has been received by the customer. As long as the product is undamaged and unworn, the supplier is expected to refund the customer when the item is received. In the event of a return or exchange, please message our team at Bassitude Clothing Company. We will respond within 24 hours or reach out to our team via our customer chat. Thank you for shopping with us.

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